If you want to be notified when new appointments are released, just add your name here and we'll be in touch as soon as there's an engineer available near you. Aclaras residential and commercial smart meter solutions bring accuracy and clarity into power usage across an electric utilitys distribution network. Outdoor, accessible meters will be replaced automatically, while those requiring access will be handled with the residents permission. To seek advice or report suspected misconduct regarding an ethics and compliance issue, please contact the Ethics Helpline. Share to Facebook. If possible, please pass on my appreciation and if possible a bonus . Scientists are continuing to study the effects of long-term exposure to low levels of radiofrequency. If its been longer than 14 days and you're not seeing your data. Register with an email address to update your login credentials. Receive customized energy efficiency program enrollment opportunities and recommendations to help you save. While you're waiting for your meter to connect. Con Edison Its been tried, tested and approved by the Royal National Institute of Blind People (RNIB). Set up high-bill alerts and get tips on how to avoid them. Remote activation means easier service transfer or activation. 2023 Aclara Technologies LLC. Hey I'm Constantine, welcome to Octopus Energy! While some, like Nigro, prefer not to have the smart meters installed due to health concerns, there is no data available regarding the total number of Staten Islanders who have refused the meters because of the radiation they emit. If youve already ticked step one off your list, congratulations! And finally, if you're based in the South, Cornwall or East Anglia, your engineer will be from OES or AES. According to McGee, the utility has installed over 54,600 meters on Staten Island. Had a smart meter installed today. This website uses cookies to improve your experience while you navigate through the website. Remote meter reading means no more waiting for a meter reader, and no more estimated bills. You can also see if an outage has been reported in your area. And that's it - we'll take care of the rest! Con Edison is installing five million smart meters by the year 2022. No discussions yet. If you smell gas or suspect a gas leak, leave the area and call 911. First thing's first, the engineer will let you know when they're on their way, park up and get straight to work, Secondly, they'll take a note of the readings from your existing meters and add them to our system, They'll then crack on with exchanging your meters, it'll take about an hour per fuel - your power will be interrupted for about 20 mins during the install, Your new smart meters will be installed in the same place as your old ones (and don't worry, the engineer will take your old meters away with them), Once your new meters have been installed, the engineer will go through how you can make the most of your new In-Home Display and will offer up some energy efficiency advice. Manhattan: 122 East 124th Street Wittels McInturff Palikovic is investigating numerous complaints regarding Con Edisons potentially illegal $100 monthly No Access Fee charged to New York City residents in connection with ConEds installation of smart meters throughout the city. Octopus Energy Ltd is a company registered in England and Wales. Instead, they work by using two wireless networks: the HAN (home area network) and WAN (wide area network). Secondly, they'll take a note of the readings from your existing meters and add them to our system. 112 0 obj <>stream Some of the benefits of Smart Meters are immediately clear: no more estimated bills. Phone:800.892.9008 |Email: AclaraSupport@hubbell.com|Web:Aclara Connect. P.O. Link leads to external site, Share to Mail. Installer was courteous, professional and helped put everything back. A look at the new Smart Meters ConEd will be installing across Brooklyn starting in April (Via ConEd) In a few days, ConEdison will start switching out all the electrical meters on Brooklyn buildings, replacing the old meters with new "Smart Meters" that will provide real-time energy usage data to ConEd, updated every 15 minutes. Phenomenal service from @OctopusEnergy. Start a discussion below. That means even though the meters are recording data, they may not be communicating the data properly to Con Edison, so the bills that are sent to customers won't reflect those readings. Our full range of Smart Energy Meter products offers robust, flexible and configurable technology for every metering requirement from basic, energy-only metering to comprehensive smart metering functionality with multiple communication technologies. This IHD can speak the contents of each screen out to you. And this has some Staten Islanders baffled. Link leads to external site, Share to Twitter. Whether you call, write, or visit we will do our best to provide quick and courteous service. If you're in an area that's only covered by OES, your engineer will be managed by OES, but might still come from one of our partner installers: Energise, E.ON, SMS ltd, Providor or QHS. Touch device users, explore by touch or with swipe gestures. Step 2: The install. For residents whose electric meters are located inside their home, ConEds website states that they must make an appointment to allow ConEd to access their meter, and ConEd further claims to have the authority to bill residents who do not make a meter replacement appointment $100 every month until the appointment is scheduled. Those making the rounds for the utility company will be folded into other jobs in the company, and able to continue with field-work positions until the right opportunity becomes available. Your access to Member Features is limited. Its time to track down those money guzzling devices and make the most of our smart tariffs and trials where you could save some serious dough. DC Public Service Commission We are expecting SMETS1 meters to be upgraded remotely to the SMETS2 systems (with no engineer visit required) this year, meaning they should soon be smart with your new supplier. Of course, if youre vehemently opposed to the idea, dont delayonce smart meters are installed, itll cost you nearly $105 to get them removed! Start a Post Learn more about posting on Energy Central . Those who opt out incur a $9.50 monthly charge associated. But Annadale resident Joe Nigro says he opted out of the installation of a smart meter due to health concerns associated with the devices, which emit a small amount of radiation. Use information from your smart meter to make wiser energy decisions that help the environment. Tips & Tools for Lowering Your Energy Bill, Savings for Multifamily Building Managers, Savings for Your Small or Medium Business. Your smart meter will send us your meter readings so you don't have to. Aclaras kV2c electric meters comply with ANSI C12.1, ANSI C12.18, ANSI C12.19, ANSI C12.10, ANSI C12.20, and ANSI C37.90.1 standards. Nigroasked. Live Chat Email 1-800-752-6633 Emergencies and Service Issues Gas Emergency If you smell gas or suspect a gas leak, leave the area and call 911. QF9 G You also have the option to opt-out of these cookies. This is an upgraded version, which all UK suppliers are now installing. This means it must comply with strict regulations to ensure smart meter data is kept private and secure. Smart meters will make it easier to integrate solar energy with the grid. If you havent already, please register for My Account to get access to in-depth interval data, personalized energy insights, and much more. Or youll be able to book an appointment in your online account if therere appointments available in your area (top tip: we usually release new slots every Monday). hbbd```b``"6H RD,? Cooper Station Also, the new system will allow customers moving in to a new apartment or house to have their power turned on immediately and remotely. When autocomplete results are available use up and down arrows to review and enter to select. But opting out of some of these cookies may affect your browsing experience. It also alerts operators at Con Edison's . I-210 Meter Family Residential kV2c Meter Family Commercial SGM Series Residential You can also report gas odors by calling 1-800-752-6633 Electric Emergency Heres how the writer explains it: There is an occasional disconnect between the smart meters and the utilitys billing system. Staten Island: 1140 Richmond Terrace A versatile electric meter for energy-only advanced smart meter solutions, Aclaras line of smart residential meters comply with ANSI C12.1, ANSI C12.18, ANSI C12.19, ANSI C12.10, ANSI C12.20, and ANSI C37.90.1 standards. They'll then crack on with exchanging your meters, it'll take about an hour per fuel - your power will be . Its run by the Data Communications Company and overseen by the energy regulator Ofgem. Manage your costs with online access to detailed daily usage information. These cookies will be stored in your browser only with your consent. Here are 10 household items that emit low levels of radiation. In the near future, we'll be incorporating the capability of responding quicker when the meters let us know of a power outage.". ConEd and any other utilities with this problem should address it without taking their foot off the smart meter accelerator. 24 hours a day, seven days a week. has recommended 5 years in a row, Our engineer will come and install your meter, Click here to get the most out of your IHD, Please get in touch via hello@octopus.energy to. "', Which can lead to an unpleasant surprise: If Con Edisons estimates are based on historical data from old, worn-out meters that may have been inaccurate, when the actual bills are sent to consumers, they may end up being much higher than expected.. Psst, weve made smart meter installs something to look forward to @OctopusEnergy had my smart metre installed today. If its been longer than 14 days, get in touch. The Energy Central Power Industry Network is based on one core idea - power industry professionals helping each other and advancing the industry by sharing and learning from each other. Log in using your email address if you've already registered. Registered number: 09263424. o[)rV PYy00[ Y@dY% These cookies will be stored in your browser only with your consent. ConEd new gas smart meter . I just received an email from ConEd asking me to call them and set up an appointment for them to install a new smart gas meter. Once your meters are fully connected, youll see your smart meter data in both your online account under Your meters, and your in-home display will come alive. Residential Customers Under the Billing & Usage tab, you'll find: Billing - View and compare monthly bills. Aclaras I-210 meters combine smart grid functionality with precision measurement, broad communications options, load management support and advanced billing and CRM capability. Tips & Tools for Lowering Your Energy Bill, Savings for Multifamily Building Managers, Savings for Your Small or Medium Business. Additionally, I understand that Con Edison has the right to install an automated meter reading device or smart meter at its discretion if the company is unable to obtain access for four consecutive meter reading attempts. Error: Please make sure your photo is under 5MB. Raleigh, North Carolina, Distributed Energy Resource (DER) Engineer The Aclara SGM series links both usage and power quality data with advanced smart grid functionality such as demand response, time-of-use billing and remote management. Con Edison is installing 376,000 smart technology natural gas detectors for customers across its New York City and Westchester County service areas. For all other matters, please fill out this form and a Con Edison representative will contact you within three business days. Con Edison Installing Smart Meters For Customers 8,103 views Oct 3, 2018 19 Dislike Share Save ConEdisonNY 3.49K subscribers Con Edison's Tom Magee discusses the company's plan to. We offer support by phone, email, and through Aclara Connect a collaborative community of customers and Aclara personnel sharing experiences and building relationships within a private social network. Necessary cookies are absolutely essential for the website to function properly. This website uses cookies to improve your experience while you navigate through the website. Residents will be alerted about the upcoming installation with a postcard, then a letter from ConEd. Features and Benefits Smart meters open the door to customized information and energy-saving products and services. Dover, Deleware, Project Lead - Renewable Energy The article, which appears in Habitat, a publication for New York's Cooperative and Condominium Community, describes billing inconsistencies caused by the new technology. This innovative portal offers customers a comprehensive knowledge base with an array of products and service documentation, access to the Aclara University Online Learning Center and online order tracking. Energy Central contributors share their experience and insights for the benefit of other Members (like you). Aclara uses cookies to enhance your experience, to display customized content in accordance with your browser settings, and to help us better understand how you use our website. You dont need to get in touch with us about this, were already on it. STATEN ISLAND, N.Y. -- As Con Edison continues to install smart meters outside homes and businesses across Staten Island,a few residents are choosing to opt out of having the device -- but for a monthly fee. The in-home display is the little device that tracks your energy use in pounds and pence. All Rights Reserved. Box 138 %PDF-1.6 % 0 This category only includes cookies that ensures basic functionalities and security features of the website. Should a lawsuit be brought, there is no cost or fee involved in joining the case. Privacy Policy and Cookie Statement updated 7/1/2022). In case of an emergency, or to have your service turned on or off, call 1-800-914-9112. Z nr7r ConEd and any other utilities with this problem should address it without taking their foot off the smart meter accelerator. Having a smart meter adds the problem of emissions from the device itself. North Carolina Electric Membership Corporation This network is used to allow your smart gas and electricity meters to communicate with each other, as well as with your in-home display. 59 0 obj <> endobj Washington, District of Columbia, Senior Customer Programs Transportation Electrification Manager There are always kinks to work out with new technologies. Sign in or become a Bklyner member to join the conversation. See consumption in monthly, daily, and in near-real time. Log in using your email address if you've already registered. If you purchase a product or register for an account through one of the links on our site, we may receive compensation. Arcadia, Wisconsin, Chief Executive Officer (CEO) There is evidence that residents never . Community Rules apply to all content you upload or otherwise submit to this site. Marin Clean Energy (MCE) . You can also report gas odors by calling, If you see a downed power line, keep your distance and call 911, or call, Start, stop, or transfer your service quickly and easily online.Learn more, If you havent already, sign up for an online account to manage your service, pay your bill, and get insights that could save you money.Log in or register, Telecommunications for the Deaf (TTY) Customers that still want their old meters will be charged $9.50 each month, a fee that goes towards keeping a meter-reader on their route. In a time when data sharing and privacy is at the forefront of many discussions, ConEd has explicitly stated that energy use data will be sent only over their secure network and not sold to advertisers. Youre one step closer to a whole new world of smarter energy where you can get paid to use energy, more convenient metering, and youll soon have access to our revolutionary smart tariffs too. Installation of Smart Meters will start next week in Brooklyn and continue through December of 2021. Modesto Irrigation District "Con Ed was telling me how beneficial it is because it saves you money," Nigro said. ALL FIELDS ARE REQUIRED, UNLESS OTHERWISE NOTED. 2016 - 2023 Consolidated Edison Company of New York, Inc. All Rights Reserved. All Rights Reserved. 2016 - 2023 Consolidated Edison Company of New York, Inc. All Rights Reserved. Reach a new level of highly accurate revenue metering, advanced real-time instrumentation and true power quality for your commercial and industrial customers. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. It's also easy to share a link to an article you've liked or an industry resource that you think would be helpful. You don't need to do anything if you get this email because your final meter reading from your old meter will have been taken already by our engineer. As always, new technology is an opportunity for scammers to defraud the public, so a ConEd spokesman warned against fraudulent bills that may tell customers theyre being charged for the meterstheyre free! For questions related to disconnected service or credit notice, please call us at 1-800-752-6633. A spokesperson for ConEdison made assurances that as the role of meter-reader was eliminated, no jobs would be lost. We also use third-party cookies that help us analyze and understand how you use this website. In 2017, Con Edison announced that over the next five years it planned to replace nearly 5 million electricity meters with smart meters, digital devices that transmit energy consumption to Con Edison via a secure wireless network.The smart meters promised to deliver hands-on knowledge about exactly how much energy a building - or apartment - was using every day. In other words, don't be surprised if your engineer isn't in an Octopus Energy van! Weve installed nearly five million smart meters, which provide more information about how you use energy so you can make better energy decisions. Update your browser for a better web experience, here and all over the internet. Alternatively, I may elect to relocate my meter(s) to an accessible area, at my expense. Customer Support >. There's already a lot to catch up on. New York, NY 10276-0138, Send legal documentation to: The mission of this group is to bring together utility professionals in the power industry who are in the thick of the digital utility transformation. Installation Information for Property Owners. If you prefer to write to us, include your account number and as much information as you can about the question or problem. By next June, Con Edison will complete the installation of 181,000 in the borough. @OctopusEnergy just installed smart meters in the house: quick install and very professional, thanks gus! endstream endobj 60 0 obj <>/Metadata 5 0 R/Pages 57 0 R/StructTreeRoot 10 0 R/Type/Catalog/ViewerPreferences<>>> endobj 61 0 obj <>/Font<>/ProcSet[/PDF/Text]>>/Rotate 0/StructParents 0/Tabs/S/Thumb 4 0 R/TrimBox[0.0 0.0 612.0 792.0]/Type/Page>> endobj 62 0 obj <>stream Smart metersgive off the same kinds of radiofrequency waves as cell phones and Wi-Fi devices. "Smart meters are now in place in over half the country, and no credible studies have found any adverse health effects from them," McGee said. Thank you for contacting us. If youre based elsewhere in the North of England, the Midlands, or in Wales, your engineer will be from Octopus Energy Services (OES). These cookies do not store any personal information. The smart meter is the unit attached to your wall and will replace your traditional meters. Please submit exact payments only. "Online access to detailed usage information now available can help customers manage their energy costs. About two weeks after your meter is installed, youll get access to tools on My Accountthat track your energy use and identify opportunities to save. Error: Please call us at 1-800-752-6633 to complete this request. Link leads to external site, Share to LinkedIn. Smart meters give you more information about your energy use than ever before. In a new online portal, customers will be able to track their usage by month, week, or even hourly throughout the day. We're installing SMETS2 meters. 2023 Aclara Technologies LLC. Welcome to the first newsletter of 2023. Southeastern Electric Cooperative New York, NY 10003. "Smart meters are designed to enhance the customer's experience," McGee said. When autocomplete results are available use up and down arrows to review and enter to select. We urge you to contact a class action attorney at WMP for a free case evaluation. It may take a few days for us to review your submission. The converse is true for shutting off power, of course, but a ConEd spokesperson said that the current system of due process for past-due billswarnings, payment plans, etc.will stay in place. The recently released Brooklyn Bus Network Redesign will hurt more than it will help, argues Allan Rosen, a former director of MTA NYCT Bus Planning, because it is based on erroneous assumptions and is not as comprehensive as it needs to be. Track how you use energy at different times. Registered office: UK House, 5th floor, 164-182 Oxford Street, London, W1D 1NN. Call 811 a few days before you dig to avoid hitting underground pipes and equipment. Error: Please call us at 1-800-752-6633 to complete this request. Commerical locations will have no choice but to adopt the new program, but residential clients may choose to opt outfor a price. New York Times Cooking Autorenewal Investigation, ConEd Smart Meter Replacement No Access Fee Investigation. Smart Meter. Let's say a smart meter was installed at the beginning of the year; for a period of up to six months, it may not be able to sync with the Con Edison billing system, says Alexander Zafran, senior consultant and business development lead at Aurora Energy Advisors. It will be crucial to have real time customer data as our energy portfolios become more diverse and civilization becomes more electric. Heres how itll work in four simple steps: Step 2: Our engineer will come and install your meter. Log in using your email address if you've already registered. Our full range of Smart Energy Meter products offers robust, flexible and configurable technology for every metering requirement from basic, energy-only metering to comprehensive smart metering functionality - with multiple communication technologies. Installation of smart meters will continue through 2012. In a few days, ConEdison will start switching out all the electrical meters on Brooklyn buildings, replacing the old meters with new Smart Meters that will provide real-time energy usage data to ConEd, updated every 15 minutes. Smart meters open the door to customized information and energy-saving products and services. "How is it better? "The person is going to come out one time a month and write down two numbers and you're going to charge me an additional $9.50?". Those who opt out incur a $9.50 monthly charge associated with the cost of meter reading. Riverland Energy Cooperative Evidence suggests that ConEd may not have authority to charge the $100 monthly fee, rendering the $100 charges illegal. Under the Billing & Usage tab, youll find: Were making it more convenient to view your data by moving it from Customer CARE to My Account. Theyrecord the amount of product, such as electricity, consumed over time, communicating through a central computer system. endstream endobj startxref Were connected! If meter is in your apartment they will need . To that end, I've become increasingly invested in learning about energy saving Swiping through my energy feed this morning, I came across an article about the problems surrounding Con Edisons smart meter rollout in New York. Registration on or use of this site constitutes acceptance of our User Agreement, Privacy Policy and Cookie Statement, and Your California Privacy Rights (User Agreement updated 1/1/21. If I see a change in our Con Edison, I'll come back here and update. The meters, according to Con Edison, are designed to improve the service a customer receives, providing online access to to usage information and more. Gas smart meter is a little plate that replaces the gauges on the existing gas meter. In case you need to call to set up the appointment for your meter: 1-800-686-4207 Hugs, marlene Topics: Bay Ridge, Brooklyn | No Comments Comments Name (required) Mail (will not be published) (required) Website We're installing tens of thousands of smart meters every month but appointments get snapped up pretty quickly. The new meters look basically the same as the old ones and installation will be a straightforward case of switching out the two units. Our, Duke's $29M transmission-line plan to spare trail trees in Westfield - Indianapolis Business Journal, New England, Europe, and Energy Conservation, Why a recession in 2023 could see remote workers return to the office, Learn more about posting on Energy Central , Senior Customer Programs Transportation Electrification Manager, Distributed Energy Resource (DER) Engineer. Our mission at EnergyCentral is to help global power industry professionals work better. Once your meters are fully connected, youll see your smart meter data in both your online account under your meters, and on your In-Home Display . Raleigh, North Carolina, Chief Executive Officer They are also designed to help enhance system reliability and performance. You can contact us by clicking here, calling (914) 775-8862, or emailing us at case@wittelslaw.com. Register with an email address to update your login credentials. continues to install smart meters outside homes and businesses across Staten Island. Additionally, SmartMeters will only collect raw energy use data, not specific breakdowns of what kind of appliances residents use! ConEd claims that it has the authority to charge residents a $100 "No Access Fee" for each month those residents do not schedule an appointment. Queens: 89-67 162nd St. Jamaica at National Grid 24 hours a day, seven days a week. Register now to view and download your data. Chesapeake Utilities Corporation Error: Please call us at 1-800-752-6633 to complete this request. The earlier model, SMETS1, is what the majority of installs were up until March 2019. I moved to NYC a month ago into an apartment building. (Business Wire photo). In the long run, the initial learning pains are well worth the fundamental advances. Smart meters will help us restore power faster if theres an outage. "You're going to charge me $9.50 to read each meter?" If youre based in Scotland or the very North of England (Darlington, Durham, Sunderland or Northumberland) then your engineer will be from Smart Energy Services (SMS). There's a health concern associated with it, it's not better.". The following customer service walk-in centers are open Monday through Friday from 8:30 a.m. to 5 p.m. When smart meters need to communicate with an energy provider, they use WAN. Theres nothing wrong with SMETS1 meters they're a great piece of tech. Is this a cause for industry wide concern? Upon investigation, ConEd claims on its website that it is reaching out to New York City residents approximately three months before it plans to replace energy meters in their neighborhoods.